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When we first met Anne-Marie, she was incredibly busy working in her business and had little time to spend with her family.

We conducted a review of her employment practices and also spoke to the team to get a state of the nation on how they were feeling about Anne-Marie and the business in general. It’s tough for anyone to receive feedback from staff but Anne-Marie was very brave about it and took it all on the chin. As a result of the feedback she made a number of changes in the operation and running of the pharmacies.

One year down the track, Anne-Marie has a high performing loyal team behind her and is able to step back from the day to day operations giving her more time to enjoy doing the things that she loves.

To find out more – just hear what Anne-Marie herself has to say….